FAQ (Frequently Asked Questions)

1️⃣ How do I place an order?

Simply browse our website, add your favorite products to the cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is successful.

2️⃣ What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.

3️⃣ How long does shipping take?

Shipping times vary based on location:

• Standard Shipping: 7-15 business days
• Express Shipping: 3-7 business days
  Check our Shipping Info page for full details.

4️⃣ How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this to track your package in real time.

5️⃣ Can I return or exchange an item?

Yes! We accept returns within [1-2] days of delivery. Items must be unused and in original packaging. See our Return & Refund Policy for more details.

6️⃣ What if I receive a damaged or incorrect item?

We sincerely apologize for any issues. Please email us at cut2krani@gmail.com within 48 hours of delivery with photos of the item, and we will arrange a replacement or refund.

7️⃣ Do you ship internationally?

Yes! We proudly offer worldwide shipping. Shipping costs and delivery times vary based on your location.

8️⃣ How can I contact customer support?

You can reach us at cut2krani@gmail.com, and we’ll be happy to assist you.